Restaurants and Mobile Internet.

I can’t “break the chain” if I can’t easily view your independent restaurants website and non-Flash menu (since most smartphones either don’t do Flash or don’t do it well) while on the go.  The Oatmeal (an entertaining infographic-humor site) show the difference between what users want in a restaurant website and the sad, frustrating reality. TechCrunch points…

What happened to Sears?

Was it the end of the catalog?  Changing tastes and preferences?  The rise of the category killer, like Toys R Us or Home Depot?  The domination of discount retailers like Target and Walmart?  The failed execution post acquisition of Kmart?  Demographic changes?  Or the precarious financial situation of the middle class these last 40-years? Crain’s…

Mind the Generational Gap.

Demography is destiny.  SHRM and AARP believe you should do something about it : The writing’s been on the wall for a number of years, but only now are people starting to read it: Corporate America must reinvest in its workforce and come up with creative ways to retain that massive amount of knowledge that…

Appifying Your Business Processes.

I spent a couple of hours yesterday previewing an optional module of a mission-critical tool used at the University. If purchased and implemented, it would replace a custom, troublesome, and neglected proprietary tool. The tool seems like it would be a perfect match, especially considering its functionality meets our needs. Then we saw the user…